The baldrigeplus.com resources are authored, edited and maintained by Malcolm Macpherson. There are some details, and a link to Malcolm's own web site at the link below Malcolm Macpherson Jason Tagg did a lot of the original site engineering. His details are also at the link below Jason Tagg Our purpose - what are we here for? If you are serious about doing better in your workplace, whatever you do– and about helping your organisation do better, whatever it does – then we're here to add value. Writing an application, working as a member of an application team, applying 'Baldrige' to drive improvement in your organisation (or in your life), studying the topic, or just wondering whether you ought to be doing something about this ‘Baldrige’ thing … whatever your interest, this site will add value. (i) We're a Baldrige resource site How do we deliver? We're a world-class site of record. Quality Progress, the magazine of the American Society for Quality, put us top of their list. If you're interested in the Baldrige Award, or any of its derivatives, for whatever reason, we're the second essential site to visit* Where to start? With the basics! (ii) We're here to publish and support a world-class collection of performance excellence case studies and exhibits How do we deliver? We're a publisher and aggregator. We gather together, summarise, and republish heaps of organisational quality and performance excellence stuff – gathered from around the world, much of it only available here, all of it completely free. Where to start? Skim down the exhibits list. *What's the first essential site? The home of Baldrige – NIST, the US Federal agency that manages the Baldrige Program