Apply internationally-recognised best-practice tools for process improvement, customer focus, performance measurement and analysis, brilliant results

BaldrigePlus will add value to your investments in excellence by publishing and supporting a set of tools that make the Baldrige system accessible, understandable and applicable to your organisation




 CAUTION - legacy wording. Go to www.baldrige.org for the 2005 version

Information and analysis
The information and analysis criteria ask how you measure organisational performance to effect the understanding of, alignment and improvement of performance at all levels and in all parts of your organisation.

How does your organisation analyze performance data and information to assess and understand overall organisational performance?

85 pts
The information and analysis section contains these resources
  1. introduction
  2. category commentary
  3. the criteria explained

  4. category
    handbook

  5. category worksheets

  6. exhibits