Apply internationally-recognised best-practice tools for process improvement, customer focus, human resource management, brilliant results

BaldrigePlus will add value to your investments in excellence by publishing and supporting a set of tools that make the Baldrige system accessible, understandable and applicable to your organisation


 CAUTION - legacy wording. Go to www.baldrige.org for the 2005 version


Human resource focus

How do your work and job design, compensation and career progression practices enable employees to develop and utilize their full potential?

How do you build a support climate to enable high performance, full participation, and personal and organisational growth as well as the well-being, satisfaction, and motivation of all employees?

How do education and training support your business objectives, build employee knowledge, skills, and capabilities, and contribute to improved performance?

85 points
The human resource section contains these resources
  1. introduction
  2. category commentary
  3. the criteria explained

  4. category handbook

  5. category worksheets

  6. exhibits