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 Handbooks

Baldrige Handbooks are four page A4 booklets,
created in Adobe® PageMaker and published as Acrobat files,
that contain almost all of the category-relevant material
from the Baldrige Criteria for Performance Excellence,
collected in one place and packaged conveniently for project use.

There are handbooks for

Leadership

Strategy

Customer and market focus

Information and analysis

Human resource focus

Process management

Results




The mission of baldrigeplus.com
is to add value to your investments in excellence by publishing and supporting
a set of analytical tools that make the Baldrige system
accessible, understandable and applicable to your organisation