BaldrigePlus will add value to your investments in excellence by publishing and supporting a set of tools that make the Baldrige system accessible, understandable and applicable to your organisation
Results
The results criteria ask for evidence of your performance in:
- customer satisfaction
- product and service performance (segmented into customer groups and markets, with comparative data)
- financial and marketplace performance (segmented by markets, with comparative data)
- human resource results (including employee well-being, satisfaction, development, and work system performance, segmented by types and categories of employees, with comparative data)
- supplier and partner results
(with comparative data)
- and for your organisational effectiveness results
450 points
The results section contains these resources
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