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Home Start here Purpose Here's why On-line Weekly, free, essential Outlook It costs, but you can't afford to be without it Framework What's dot-com quality? It's all here Top five This is our list - what's yours? Masterclass Best practice in ten minutes Buzz Captured from the e-stream USER_NOTES Content changes frequently! PRIVACY It's simple! Get in touch!Things you’d like to see included? Examples, references, opinions or criticisms? |
Last update Saturday April 15, 2000
DCQ Outlook Available only on subscription Mission An industrial-strength, must-have resource, rich in original content. Adds value. Changes the way you think and work. Outlook will be an up-to-date analysis of the dot-com world. We'll scan the essential literature, both on paper and on-line, keeping your organization up to date with quality as a key e-commerce differentiator, providing the strategic advantage and trend analysis you need to compete. If it's on the international dot-com radar, we'll spot it. Content Here's a proposed expanded table of contents The Week – significant, strategic … what's running this week. DCQ's take on the e-stream, with material culled from the on-line and print media, reader contributions, celebrity comments … Our View – editorial. Commissioned, written in-house, or abstracted from other publications. Opiniated. Talked about 'round the water cooler. Ten Minute Masterclass TM – a modular treatment of DCQ's Quality Framework, masterclass modules will be standalone articles. Here's a possible format: (1) What's the issue – start with something that's current in the e-stream, maybe a lead article in Business Week, or something from the popular media, or from the academic literature. Illustrated with material pulled from our library resources – establishing that this is an important and current subject that our subscribers need to know about (2) Here's how to approach this issue in your dot-com – pull up the relevant Framework item. Suggest approachs to continuous improvement (3) Here's how to track and measure improvement – apply an assessment template to show how to measure progress, set targets for improvement. Over the weeks and months this builds to an interlinked (and continually up-dated) resource that defines dot-com quality, continually adding value to subscriber's resources. Emerging issues – a look forward. Links – boring, maybe, but useful … what are the other contenders up to, what's available free … and what does it mean to our subscribers? White papers, Best-practice and benchmarks – by commission or contra, big names by invitation. |